If a service has been requested and paid for, no refund will be given if the customer backs out, unless work has not yet started. With regards to domain names, all domain names are secured on behalf of the customer within 5 minutes of the sale, these, therefore, are legally binding straight away. No refunds can be given on domain name registrations. All of our Invoices have a link at the bottom of them to our T&C’S on our website, and all of our invoices are e-mailed out within 24 hours of purchase. The reason we email them is so that we can trace them to ensure that every customer receives their invoice immediately and if they need to they can read all of our Terms and conditions. If any e-mails are delivered to your junk mailbox we cannot be held responsible for this. We are dedicated to providing a top class service to ALL of our customers if any help or advice is needed please contact our support team on the main landline number on our website.
Please note that in all business to business transactions, no cooling off period is given. This is in accordance with government legislation, for full details please follow the link below.